From the Command Center

Who says that you have to have a traditional office when you’re working from home? Not Peter Shankman, founder and CEO of shankman.com, and the founder of Help A Reporter Out (HARO), the resource for connecting journalists with sources on any topic.

Shankman's command central

Shankman's command central

Shankman’s home office setup includes his assistant’s office in a second bedroom and Shankman’s hi-tech, highly cool, Couchside Social Media Monitoring Center. Shankman created the monitoring center in his living room by mounting two Samsung 52” LCD flat screens (that monitor the Interwebs) on either side of a Samsung 50” Plasma screen. Very cool. I wonder how many times he’s asked to host Super Bowl parties?

Don’t even think about calling Shankman a couch potato. You’ll have to deal with his over 53,000 Twitter followers.

Are You Overlooking Twitter and Facebook?

The last few times I searched for the latest information on a product, news story or business issue, I struck out on Google. Instead I found what I needed on Twitter. It’s like having a private group of reporters waiting to break a news story.

Considering how easy it is to find current information on the Internet and knowing the power of social media sites, I was surprised by the results of a new Citibank/GfK Roper survey. Of the 500 small business owners surveyed, 86% of said that they aren’t using FaceBook or Twitter to get advice or information. Instead, 61% said that they’re using Google and Yahoo.

Twitter and FaceBook aren’t the only social media options out there but they’re a good place to start.

Finding Tweeps and Reeling in Readers

Is anyone out there?
What’s the sound of one person tweeting and no one following? It’s something like the sound of crickets you hear during a long pause. It’s also like throwing a party and no one comes. It’s not you…it’s who you invited, right? Read 10 Ways to Find People on Twitter to learn how to find people to follow who have similar interests. Then you can throw a virtual party where everyone you invite shows up. And you don’t even have to make appetizers.

Free publicity
Who doesn’t want publicity, especially when it’s free? The bizzia article Social Media For Small Business Publicity has a boring title but exciting possibilities for getting the word out for free. It’s all about interacting with your readers and followers. The article stresses contests and giveaways to keep your visitors interested and coming back for more.

Getting the Word Out

Getting publicity seems easy, doesn’t it? You send out an electronic news release, make follow-up calls and then writers and producers call you immediately. Those of us who’ve tried that approach know that it doesn’t work that way. There are very few guarantees in life and getting publicity is one of them. That’s why there are Public relations dynamos like Liz Bradford, president of Bradford Public Relations, Inc., to help those of us working naked as well as major corporations, get exposure.

Liz Bradford

Liz Bradford

Liz was an anchor anchor/producer/reporter for 12 years before she started her PR firm. Her clients include Ford Motor Company and Krispy Kreme Donuts (yum!) among others. She shares a home office with her account coordinator and this year she decided to rent an outside office for 16 hours a month. Her outside office gives her a place to host potential clients or her consultants (most of them work from home too) for team meetings. Liz, knowing the value of PR, was happy to answer a few questions for all of us working naked:

Lisa: What are the top three PR mistakes small business owners make?

Liz: 1) They don’t budget enough for marketing and PR and can lose momentum once they do start getting media attention. 2) They’re afraid to toot their own horn and don’t do any PR. 3) They get frustrated when they see their competitor getting publicity.

Lisa: What are three things a small business owner can do to get publicity?

Liz: 1) Always be thinking about “story ideas” that would interest newspaper reporters, trade writers, radio station hosts, influential bloggers, TV reporters. 2) Be original and be creative. This is about ways to set yourself apart from your competitors. Blog, Tweet and get a Facebook and/or MySpace page. Social media is very important in today’s media environment where some of the traditional media is losing its audience. 3) Look for small charities in your neighborhood to support and let the local media know about it. Philanthropy goes a long way, especially in this economy where charities are losing donations and need help. I don’t recommend picking a large charity because your news of making a donation will get lost.

Great advice. Time to update my media list.

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